Shipping Policy

Please note your items will be shipped within 24 hours of the first business day we receive it, excluding holidays and military addresses.  Shipping rate:

Return & Exchange Policy

How do I return an item?

Your Satisfaction is 100 % Guaranteed

We will gladly accept exchanges or returns within 7 days of the purchase date for products purchased at 


Please note that product must be ¾ full and in original packaging to be accepted for a refund or exchange. Proof of purchase confirmation from SLC Med Spa is required. To ensure a timely refund, please return the item immediately upon deciding the product is not right for you. We regret that we do not refund original shipping costs with the return.



Step 1

Please contact Customer Service at to obtain a Return Authorization (RA) number.

Step 2

To make it easy, place the item in its original condition and use the original packaging to ship your product. We require a copy of your receipt as well so please make sure to add it in the return package.

Step 3

Clearly label the outside of the package (under the return address) with your RA number obtained from a SLC Med Spa Customer Service representative.

Return Address


SLC Med Spa

Returns Department

2138 South Highland Dr

SLC, UT  84106

100% Full Refunds and Store Credits

We will issue a full refund to the credit card used for the original amount purchased for any item that you return, if received within 7 days of the purchase. Please note that the product must be ¾ full and in original packaging to be accepted for a refund or exchange. You can also request a store credit instead of a refund. The credit for your returned items cannot be exchanged for cash. If it is beyond 7 days from the purchase date we can not accept the return.

It takes up to 10-14 business days to process the return and credit your account, or to issue a store credit. In addition, please be aware that your financial institution will likely take an additional 5-7 business days to reflect this transaction. If you have any questions about your return, please contact Customer Service at Subject: RA or call 1-801-419-0551